Billing and Credit Control Specialist (remote)

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Requirements:

• Experience in billing, credit control, or a related financial role
• Proficiency in billing systems and credit management tools
• Strong analytical and problem-solving skills, with expertise in financial software, particularly Microsoft Excel
• Exceptional reconciliation skills, with a keen attention to detail
• Excellent communication and collaboration abilities
• High emotional intelligence with adaptability, drive, and resilience
• A good command of the English language is required for this role, including the ability to communicate clearly and effectively in both written and spoken English

Responsibilities:

• Prepare accurate, reconciled weekly and monthly remittance reports, ensuring a thorough understanding of the various data sources involved and their interactions with financial information
• Generate precise, on-time invoices and collaborate with various departments for billing accuracy
• Evaluate customer credit profiles to set appropriate limits
• Strategically manage and reduce overdue accounts
• Address and resolve billing issues and balance discrepancies with customers
• Maintain proactive, clear communication regarding billing details, payment terms, and credit policies
• Produce and review reports on billing, collections, and overall credit control effectiveness
• Reconcile complex accounts with a variety of open and closed items, including invoices, credit notes, and payments
• Offer insights for process optimisation to minimise outstanding balances
• Continuously implement, evaluate and enhance billing and credit control processes