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Sales And Customer Support Specialist

Posted 13 days agoViewed

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💎 Seniority level: Entry, 2+ years

📍 Location: Kenya, EST

🔍 Industry: Funeral Services

🏢 Company: ProjectGrowth

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Communication SkillsCustomer serviceOrganizational skillsEmpathyActive listeningRelationship management

Requirements:
  • 2+ years experience in hospitality or customer service
  • Experience in crisis hotlines, social work, or related fields is valuable
Responsibilities:
  • Manage incoming calls from grieving families
  • Handle inquiries regarding pricing and service arrangements
  • Develop understanding of cremation process
  • Maintain communication with prospective families
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