Salesforce Administrator – Back End Support

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Requirements:

• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Strong experience with SFDX, Ant Migration Tool, and other Salesforce deployment tools.
• Familiarity with Salesforce backup solutions and DevOps tools.
• Solid understanding of Salesforce architecture, integration patterns, and API capabilities.
• Experience monitoring and maintaining system performance and error resolution.
• Excellent problem-solving and analytical skills.
• Strong collaboration skills with a focus on working with technical teams.

Responsibilities:

• Perform regular Salesforce org maintenance, including sandbox refreshes, monitoring org health, and resolving system issues.
• Manage deployments using tools such as SFDX and Ant Migration Tool.
• Ensure Salesforce backups are performed and secure, leveraging appropriate backup tools.
• Monitor for errors and respond to integration failures, ensuring seamless data flow between Salesforce and other systems.
• Collaborate closely with the development team to identify, troubleshoot, and patch bugs.
• Manage release updates and ensure the Salesforce environment is up-to-date with the latest features and functionalities.
• Support the implementation and maintenance of DevOps tools used in Salesforce development workflows.
• Develop and maintain custom applications using Salesforce Platform tools, adhering to best practices.
• Document processes, configurations, and system updates to ensure a clear operational knowledge base.