Scale Customer Success Manager (French/English)

Posted 15 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: EMEA

🔍 Industry: Technology, SaaS

🏢 Company: Postman👥 501-1000💰 $225,000,000 over 1 year agoDeveloper Tools Developer APIs SaaS Enterprise Software

🗣️ Languages: English, French

⏳ Experience: 3+ years

🪄 Skills: Project ManagementData AnalysisAPI testingRESTful APIsFluency in EnglishTechnical supportCRMCustomer Success

Requirements:

3+ years in Customer Success
Experience in tool development space
Analytical skills for data analysis
Outstanding verbal and written communication abilities
Project management experience

Responsibilities:

Design and execute scalable success plans
Monitor customer data for opportunities and risks
Collaborate with Sales and Product teams
Embrace continuous learning and improvement