Account / Project Manager - Remote from LATAM

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Requirements:

• Project Management Skills: Proven experience with ClickUp and other project management tools like Jira, Trello, or Scrum.
• Digital Marketing Knowledge: Familiarity with SEO, Google Analytics, HubSpot, WordPress, and basic website management.
• Experience: 2-3 years in project management and website strategy, with a background in small business environments.
• Communication: Strong written and verbal communication skills, with fluency in English and the ability to interact confidently with clients.
• Alignment with Values: Demonstrates a proactive, accountable, caring, and team-oriented mindset, with a commitment to helping others succeed.
• Technical Skills: Experience with AI tools like ChatGPT, web copywriting, and digital marketing fundamentals.
• Team-Oriented: Thrives in a virtual work environment and supports team collaboration.
• Self-Starter: Process-oriented and willing to take on tasks of all sizes.

Responsibilities:

• Serve as the project manager for a 6-person squad, overseeing up to 35 client accounts.
• Manage project workflows and communication with clients via Zoom, email, Basecamp, and Slack.
• Support website strategists with tasks such as content population and website strategy.
• Ensure project deliverables stay on track, adhering to established deadlines.
• Champion ClickUp usage within the team and improve processes for greater efficiency.
• Provide administrative support, including scheduling meetings, and managing travel bookings.
• Follow established processes for client onboarding, account management, and CRM record maintenance.
• Monitor client calls for process adherence and provide actionable feedback to the team.
• Take on tasks that free up capacity for team members to focus on coaching and high-level activities.