Senior Customer Success Manager - SLED (West/Rockies)

Posted about 9 hours agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: West/Rockies area

💸 Salary: 140000.0 - 165000.0 USD per year

🔍 Industry: Cybersecurity

⏳ Experience: 5+ years

🪄 Skills: Networking

5+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of knowledge of technologies like Cloud Services Architectures & Solutions, Web-based Security, Networking, and Infrastructure Solutions.

Own a book of customers and advocate for their needs.
Work with cross-functional teams to ensure customer deployments are completed quickly and efficiently.
Run monthly and quarterly business reviews and serve as a trusted advisor.
Identify opportunities for expansion through collaboration with Sales.

Posted about 10 hours ago

📍 USA

🧭 Fulltime

💸 140000.0 - 165000.0 USD per year

🔍 Cybersecurity

🏢 Company: Zscaler

🔧 Requirements

5+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of fundamental knowledge of technologies like Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.

💡 Responsibilities

You will own a book of customers, advocate for their needs, and champion their interests.
You will work with cross-functional teams to ensure customer deployments are completed quickly and efficiently.
You will run monthly and quarterly business reviews and serve as a trusted advisor to ensure business objectives are realized.
You will collaborate closely with Sales to identify opportunities for further expansion.

Networking

Posted about 10 hours ago