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Implementation Specialist

Posted 18 days agoViewed

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💎 Seniority level: Experience in implementation, technical support, or e-commerce platform management.

📍 Location: South America

🔍 Industry: E-commerce / SaaS

🏢 Company: ThriveCart👥 11-50💰 $35,000,000 about 2 years agoShoppingE-CommercePaymentsMarketingInsurance

⏳ Experience: Experience in implementation, technical support, or e-commerce platform management.

🪄 Skills: DocumentationTroubleshootingTechnical support

Requirements:
  • Experience in implementation, technical support, or e-commerce platform management.
  • Familiarity with ThriveCart or similar SaaS platforms is a plus.
  • Strong attention to detail and accuracy in product configurations.
  • Good problem-solving skills and ability to troubleshoot technical issues.
Responsibilities:
  • Implement configuration changes to customer accounts based on requirements.
  • Assist in the setup and optimization of ThriveCart accounts.
  • Customize product templates and configurations per customer specifications.
  • Troubleshoot product configuration issues and collaborate with the Implementation Project Manager for resolution.
  • Document all changes and maintain records for accountability and transparency.
  • Collaborate closely with the Implementation Project Manager.
  • Stay updated on product changes and best practices.
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