Customer Service Representative / Customer Advocate

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💎 Seniority level: Entry, no previous experience is required

📍 Location: Chicago, IL

🔍 Industry: Automotive

🏢 Company: Frontline Solutions👥 11-50 Public Relations Consulting Charity

⏳ Experience: No previous experience is required

🪄 Skills: Communication SkillsCustomer serviceOrganizational skillsData entry

Requirements:

Ability to maintain confidentiality regarding financial information.
Display a high level of integrity and honesty.
Organized and able to prioritize tasks efficiently.
Self-motivated and proactive in proposing solutions.
Flexible and adaptable with a positive approach to change.
Must have computer and internet access for work.

Responsibilities:

Provide excellent customer service and ensure smooth office operations.
Be the first point of contact for clients and visitors with professionalism.
Compile, sort, and verify customer data before entry.
Assist the HR Manager in various capacities.
Maintain logs of activities and completed work.
Perform typing/data entry of confidential client and financial data.
Receive calls, texts, and emails; book appointments and reservations.
Carry out other assigned administrative tasks.