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Implementation Engineer, Mexico, Remote

Posted 19 days agoViewed

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💎 Seniority level: Senior, 5+ years

💸 Salary: 48600.0 - 54000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Fundraise Up👥 101-250💰 $10,000,000 Series A almost 4 years agoArtificial Intelligence (AI)PaymentsNon ProfitB2BSocial ImpactEnterprise SoftwareFinTech

🗣️ Languages: English

⏳ Experience: 5+ years

Requirements:
  • 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
  • Strong technical skills, with experience in web infrastructure, web analytics, and data management.
  • CRM (Salesforce, Hubspot, and other Integration experience).
  • Experience with front-end website development (HTML/CSS).
Responsibilities:
  • Actively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.
  • Work closely with sales and customer success teams to develop strategies to drive revenue growth.
  • Collaborate with product teams to ensure customer feedback is incorporated into product development.
  • Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects.
  • Develop and maintain relationships with key customer stakeholders, including C-level executives.
  • Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously.
  • Respond to RFPs.
  • Lead A/B Tests for customers working with our Analytics team.
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