Customer Education Specialist

Posted 20 days agoViewed

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💎 Seniority level: Entry, 1-3+ years

📍 Location: United States, Canada

🔍 Industry: Real Estate Technology

🏢 Company: Sierra Interactive👥 51-100 Productivity Tools CRM Lead Generation Real Estate

🗣️ Languages: English

⏳ Experience: 1-3+ years

🪄 Skills: Customer serviceLead GenerationDigital MarketingCRM

Requirements:

1-3+ years in customer support or success in a SaaS environment.
Strong facilitation skills for training sessions.
Excellent writing and communication skills.
Experience with best practices in lead generation or CRM.
Real Estate experience is a plus.

Responsibilities:

Facilitate customer onboarding and adoption.
Design engaging training content.
Conduct virtual and live training sessions.
Provide educational assistance to customers.
Contribute to community management.