5+ years experience in a customer-facing role, such as solutions, customer success, technical account management, or solutions engineering.
2+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures & Solutions, Web-based Security, Networking, & Infrastructure Solutions.
Responsibilities:
Own a book of customers and champion their needs.
Work with cross-functional teams to ensure quick and efficient customer deployments.
Run monthly and quarterly business reviews.
Serve as a trusted advisor and ensure business objectives are realized.
Collaborate closely with Sales to identify expansion opportunities.