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Chief of Staff - Customer Experience (Remote-US)

Posted about 4 hours agoViewed

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💎 Seniority level: Executive

📍 Location: US

🔍 Industry: Healthcare technology

🪄 Skills: LeadershipProject ManagementCross-functional Team LeadershipOperations ManagementStrategic ManagementStakeholder management

Requirements:
NOT STATED
Responsibilities:
  • Be a pivotal member of the senior leadership team.
  • Work closely with the Chief Customer Officer to advance strategic priorities.
  • Enhance efficiency and alignment of the Customer Experience team.
  • Oversee strategic planning and operational cadence.
  • Ensure delivery of maximum value to customers.
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📍 US

🔍 Healthcare technology

  • Bachelor’s degree required; MBA or equivalent preferred.
  • 8 years of experience in product development, management consulting, or operational leadership, ideally in healthcare tech.
  • Proven capability to work with executives and manage high-stakes projects.
  • Strong understanding of project management principles and methodologies.
  • Exceptional communication and organizational skills.
  • Collaborate with the CCO and leaders to develop and monitor the Customer Experience strategy.
  • Oversee and manage cross-functional projects to align with company goals.
  • Establish organizational cadence by leading meetings and tracking action items.
  • Serve as a liaison between Customer Experience and other departments for alignment.
  • Lead critical initiatives requiring cross-functional coordination.

LeadershipProject ManagementStrategic ManagementCommunication SkillsCross-functional collaboration

Posted about 4 hours ago
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