Partner & Customer Operations Manager

Posted 23 days agoViewed

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💎 Seniority level: Middle, 5-8 years

📍 Location: United States

💸 Salary: 105000.0 - 115000.0 USD per year

🔍 Industry: IT

🏢 Company: Contentstack👥 251-500💰 $80,000,000 Series C over 2 years agoCMS Digital Marketing Content SaaS Information Technology Content Delivery Network

🗣️ Languages: English

⏳ Experience: 5-8 years

🪄 Skills: Project ManagementBusiness IntelligenceSalesforce

Requirements:

5-8 years of experience in project or program management
Experience with Salesforce
Knowledge of business intelligence platforms

Responsibilities:

Develop onboarding and enablement processes for partners
Track and analyze partner performance metrics
Refine workflows for customer success and monitor retention rates
Support CRM administration ensuring data accuracy