Member Support Specialist

Posted 24 days agoViewed

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💎 Seniority level: Entry, 1+ years

📍 Location: United States

🔍 Industry: Healthcare

🏢 Company: Vitable Health👥 11-50💰 $16,000,000 Series A 7 months agoPrimary and Urgent Care Health Insurance Insurance Health Care

🗣️ Languages: English, Spanish

⏳ Experience: 1+ years

🪄 Skills: Communication SkillsCollaborationCustomer serviceCross-functional collaboration

Requirements:

Bachelor's degree or similar work experience
1+ years in customer service or operations
Strong communication skills
Passion for healthcare access

Responsibilities:

Provide customer service to members
Address member concerns regarding appointments and prescriptions
Coordinate care resources for members
Conduct outreach to educate members on services
Support affiliated providers
Assist with projects and identify workflow solutions