Field Service Engineer (Medical Device - Installs)

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Requirements:

• Associate degree or technical certification in Electronics, Biomedical Engineering, or related field (or equivalent military experience).
• 3+ years of hands-on experience installing, maintaining, or repairing linear accelerators or similar high-complexity medical devices.
• Proficiency in electro-mechanical systems, vacuum systems, and software/networking troubleshooting.
• Willingness to travel 75–80% of the time, including multi-week stays at customer sites nationwide.
• Valid driver’s license and ability to meet vendor credentialing requirements (background checks, immunizations, etc.).
• Strong organizational skills to manage tools, parts, and documentation during installations.
• Excellent communication skills for customer interactions and team collaboration.

Responsibilities:

• Lead on-site installations of linear accelerators, ensuring adherence to technical specifications and timelines.
• Perform commissioning and post-install testing to verify equipment functionality, safety, and compliance with regulatory standards.
• Collaborate with cross-functional teams to execute installations efficiently.
• Provide customer training on operational protocols, safety procedures, and basic troubleshooting post-installation.
• Troubleshoot and resolve technical issues during installations, escalating complex problems as needed.
• Maintain detailed documentation of installation processes, equipment configurations, and customer handoffs.
• Manage travel logistics and tools/equipment for extended on-site assignments.
• Uphold strict safety standards and compliance with hospital/environmental regulations.