Operations Lead

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Requirements:

• Proven experience in operations, strategy, or project management roles, ideally within a startup, SaaS, or scaling organization.
• A natural team builder who can attract, onboard, and retain top talent.
• Demonstrated success in designing and implementing scalable systems and workflows.
• Experience with budget planning, resource allocation, and leveraging data for decision-making.
• Skilled at using metrics and analytics to monitor performance.
• Proven track record of fostering collaboration between teams and leadership.
• Comfortable navigating ambiguity and leading change in dynamic environments.
• Proficient with tools like Jira, Slack, G Suite, and other SaaS platforms.

Responsibilities:

• Overseeing day-to-day operations to ensure smooth business functions.
• Identifying inefficiencies and implementing process improvements.
• Monitoring operational performance and making necessary adjustments.
• Overseeing the maintenance and upgrades of IT systems.
• Planning, executing, and finalizing projects according to deadlines and budgets.
• Assisting in budget planning and monitoring expenses.
• Analyzing financial data to support decision-making.
• Administering payroll and benefits programs.
• Reviewing compensation structures to ensure competitiveness.
• Developing job descriptions, conducting interviews, and managing the hiring process.
• Facilitating onboarding programs and identifying training needs.
• Ensuring compliance with labor laws and maintaining HR records.
• Promoting a positive workplace culture through employee surveys.