Salesforce UX Designer

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Requirements:

• User experience and user interaction work experience.
• Experience in design consulting with external stakeholders.
• Ability to build and maintain a design system.
• Comfortable using tools like Figma, Sketch, InVision, Visio, and Lucidchart.
• Willing and able learner of new technologies (e.g., Salesforce, Amazon).
• Degree in design, user experience, human-computer interaction, communication, or a related discipline.

Responsibilities:

• Design website functionality that ties into Salesforce and Amazon platforms.
• Lead requirement gathering and client design sessions.
• Help business and technology stakeholders visualize end-to-end experiences for users.
• Generate sitemaps and wireframes to map out user experiences.
• Distill user journeys and personas into understandable media.
• Create visual mockups for web pages, bot UIs, and agent console layouts.
• Establish content, strategies, and persona for automated solutions.
• Collaborate with developers and QA testers throughout project lifecycle.
• Show the impact of design decisions and tie results back to success criteria.