RCM Business Analyst

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Requirements:

• 5–8 years of experience in business intelligence, data analytics, or a related role.
• Revenue Cycling Expertise: Strong conceptual understanding of inpatient mid-revenue cycle processes and data.
• SQL Proficiency: Comfortable with writing and optimizing queries for ad hoc analysis and debugging data issues.
• Insight identification: Exceptional ability to translate raw data into actionable insights.
• Mindset: Self-driven and adaptable, thriving in a fast-paced, ambiguous environment.
• Problem-solving skills: Distinctive ability to identify patterns, prioritize what's critical, and focus on impactful solutions.
• Communication skills: Proven ability to communicate complex analytic topics to non-technical audiences in written, verbal, and visual formats.

Responsibilities:

• Produce Client-Focused Analysis: Embed with the Customer Success team to explore data, identify trends, and develop insights that address client needs and goals.
• Create Data-Driven Narratives: Craft compelling, results-oriented narratives that highlight client performance, uncover opportunities for optimization, and support strategic decision-making.
• Maintain Proactive Monitoring: Regularly track and interpret client health metrics, providing early detection of potential risks and opportunities.
• Perform Exploratory Analysis and Reporting: Perform ad hoc SQL queries and leverage other analytical tools to conduct exploratory analyses in response to real-time business questions. Build and refine ad hoc data visualizations, reports, and prototypes to validate business hypotheses.
• Build Relationships: Develop strong working relationships with cross-functional teams—like Finance, Product, and Customer Support—to understand the 'why' behind requests and align analytics with business objectives.
• Bridge Business and Technical Teams: Serve as the liaison between technical and business teams, articulating complex findings in clear, actionable ways and influencing data-driven decision-making.