Field Implementation Consultant - French Speaking (Remote)

View full description

Requirements:

• Experience in the hospitality industry (restaurants, hotels, etc.) with a customer-first mentality.
• A knack for troubleshooting and resolving technical issues efficiently.
• Fluency in French (required for customer interactions). Fluency in Dutch is a plus.
• Strong organizational skills and the ability to manage multiple projects.
• A self-starter who is motivated and keen to learn.

Responsibilities:

• Travel to customer locations and oversee the installation of POS systems.
• Provide on-site training for staff and business owners to ensure smooth onboarding.
• Troubleshoot and resolve technical issues, including networking devices and system integrations.
• Collaborate with the Field Sales team and internal departments to ensure a seamless customer experience.
• Represent Lightspeed as an ambassador, ensuring customer success from start to finish.