Cadillac District Manager Parts & Service - New Jersey/Philadelphia

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Requirements:

• Bachelor’s Degree or Equivalent Experience.
• 5+ years of experience leading, guiding and improving dealership fixed operations.
• Proficient automotive industry knowledge and business acumen.
• Effective oral and written persuasive and informative communication skills.
• Proficient knowledge of Dealership Service & Parts Operations.
• Consultative Selling Skills.

Responsibilities:

• Extreme ownership of District Revenue, Retention & Customer Experience.
• Serve as a trusted advisor to dealership leadership.
• Responsible for driving revenue growth, achieving KPIs and effective execution of all CCA programs.
• Prepare for and conduct the standardized dealer contact process.
• Analyze dealer’s marketing and merchandising plans and provide effective recommendations.
• Create and execute annual Business Plans and implement effective countermeasures.
• Address and resolve aftersales customer needs.