Payments Risk Analyst II

View full description

Requirements:

• 4+ years relevant experience.
• 2+ years fighting push payment fraud in an e-commerce or financial services environment.
• 2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL, etc.).
• BA / BS degree or equivalent practical experience.
• Strong knowledge of pull payment processes and experience with fraud claim investigations.
• Passion for fighting fraud and abuse, with curiosity to self-drive investigations and identify patterns.
• Experience in data analyses using SQL.
• Experience with data visualization and storytelling using Looker, Tableau, SuperSet, or other business intelligence platforms.
• Ability to independently create plans for analytics projects and build collaboration within the team.
• Demonstrate core cultural values: clear communication, positive energy, continuous learning, and efficient execution.

Responsibilities:

• Identify, investigate and mitigate fraudulent deposit activity.
• Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions.
• Review and respond to alerts regarding anomalous customer and transaction behavior.
• Measure fraud performance across payment methods, develop core metrics, and create dashboards to track and understand them.
• Proactively identify and close gaps in monitoring.
• Own risk controls from end-to-end and scale processes as the business expands.
• Own reporting processes and communication with relevant banking partners.
• Collaborate with internal stakeholders in Product, Growth, Data Science, and Engineering to develop custom risk management strategies.
• Use data to assess risk and make decisions impacting large customer segments, measuring associated tradeoffs with quantitative analysis.
• Synthesize data learnings into compelling stories for Payments Risk leadership.