Technical Trainer (AU IT Services, WFH)

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Requirements:

• Experience in the technical industry as a trainer is desirable.
• Experience in customer service or the learning & development field.
• Experience in developing training modules.
• Ability to perform training on training development.
• Exceptional English skills, both verbal and written.

Responsibilities:

• Responsible for supporting the design, implementation, and management of training and development programs.
• Assess training needs, coordinate training logistics, track employee progress, and evaluate effectiveness of learning initiatives.
• Assist in designing, scheduling, and delivering training programs that meet organizational goals.
• Handle logistical aspects of training sessions, including venue arrangements and materials preparation.
• Maintain accurate training records, track participation and progress, and collect feedback to assess program effectiveness.
• Manage and update training materials to ensure relevance, and prepare reports on training activities.
• Stay informed about industry trends and integrate innovative approaches into training.