Organizational Change Manager

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Requirements:

• Bachelor’s degree in information technology or relevant experience.
• Minimum of 5 years managing complex technology projects.
• Minimum of 5 years of organizational change management experience including training, communications, and adoption.
• Minimum of 3 years improving business processes using Six Sigma techniques.
• Experience in digital transformation.
• Experience with waterfall and/or agile implementation methodologies.
• Experience in requirements definition & gathering and documentation.
• Proficient in MS Office with the ability to create client-facing materials.
• Excellent writing and verbal communication skills.
• Strong sense of autonomy, urgency, and accountability to delight clients.
• Certification in organizational change management, highly desirable.
• Experience in public sector (K-12, state, local, federal government), highly desirable.
• Experience in ERP systems, including SAP and Workday, highly desirable.
• Bilingual (English/Spanish), highly desirable.

Responsibilities:

• Act as a subject matter advisor and trusted executive partner to clients.
• Utilize industry best practices and tools to support process improvement and organizational change management efforts.
• Lead the delivery and management of client projects, establishing trust-based relationships.
• Develop training materials and facilitate training events.
• Generate ideas and facilitate adoption events as required by clients.
• Diagnose complex business problems and uncover client needs.
• Assist in developing client-facing and internal processes and templates.
• Support business development and engage with clients.