Director, Client Engagement Marketing

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Requirements:

• Bachelor's Degree in Customer Marketing or Account Management required.
• Master's Degree preferred.
• 7 years' professional experience in customer-facing roles with Enterprise level accounts required.
• 7 years' successful experience managing marketing teams required.
• Strong persuasive communication skills.
• Ability to lead projects and take initiative.
• Strong cross-functional collaboration skills.
• Self-starter with urgency and commitment to high-quality work.
• Knowledgeable in Microsoft Office and Salesforce tools.

Responsibilities:

• Develop relationships with enterprise clients to establish engagement strategies.
• Partner with other marketing directors for joint strategies.
• Provide communications expertise for client benefits.
• Create marketing engagement plans to boost participation in programs.
• Implement best practices across all clients.
• Supervise a team of client engagement managers.
• Collect client feedback to evolve engagement programs.
• Maintain market research for new opportunities.
• Report and analyze marketing performance.