Strategic Accounts Manager

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Requirements:

• 10+ years in enterprise account management experience for existing enterprise accounts.
• Skill in crafting and evaluating business proposals.
• Ability to monitor sales trends and perform sales forecasting.
• Adept at identifying upselling and cross-selling opportunities.
• Expertise in mapping customer structure and engaging with stakeholders.
• Capability to develop and maintain key account metrics.
• Track record of growing enterprise account portfolios.
• History of achieving or exceeding sales targets.
• Evidence of proficient customer relationship management and retention.
• Experience in developing and implementing strategic sales plans.

Responsibilities:

• Build and sustain robust, enduring relationships with customers, ensuring open communication.
• Develop new business with existing clients and identify areas for improvement.
• Identify upselling and cross-selling opportunities and craft bespoke proposals.
• Monitor key account metrics to shape sales strategies and collaborate on client-focused campaigns.
• Lead contract negotiations and regularly review contracts based on feedback and market changes.
• Analyze client account performance data and provide actionable insights.