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Remote Bilingual Customer Experience Specialist

Posted 15 days agoViewed

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📍 Location: Mexico

🔍 Industry: Media

🗣️ Languages: Bilingual (English and Spanish)

🪄 Skills: Customer serviceCoachingRelationship buildingFluency in EnglishStrong communication skills

Requirements:
  • Bilingual in English and Spanish.
  • Must reside within 2 hours of Mexico City.
  • Passion for customer experience and communication.
Responsibilities:
  • Act as the face of Nielsen and engage with panel families.
  • Recruit and coach Nielsen households.
  • Support families to ensure their active participation.
  • Maintain the integrity of the data collection process.
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