Portuguese Speaking Customer Care - Athens - Remote in Greece - Free Relocation

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Requirements:

• Fluency in Portuguese and English, both written and spoken.
• No prior experience necessary; ideal for recent graduates.
• Excellent communication and active listening skills.
• Customer-centric mindset with a passion for helping others.
• Ability to work independently and in a team-oriented environment.
• Basic computer skills and familiarity with customer service platforms are preferred.
• Adaptability and willingness to learn in a fast-paced environment.

Responsibilities:

• Deliver high-quality customer service to Portuguese-speaking clients through various channels including phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Provide detailed product information and support to enhance customer experience.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to ensure seamless service delivery.
• Participate in training and development programs to improve skills and product knowledge.
• Stay up-to-date with industry trends and company offerings.