Bilingual Contract Management Support Specialist

Bilingual (English and French). 3+ years’ experience in office management or administration. Previous experience in a service-related industry; experience in Employment Services is an asset. Ability to manage multiple priorities and deadlines in a fast-paced environment. Excellent customer service, diplomacy, and interpersonal skills. Strong problem solving, prioritizing, and multi-tasking skills. Strong digital literacy including social media and advanced Microsoft Office skills, particularly Excel. Understanding of confidentiality and professional codes of conduct.

Perform administrative tasks and provide support for the Contract Management team. Draft communications to external partners in both official languages. Coordinate logistics and provide administrative support for events (in-person and virtual). Organize file management and improve efficiencies in document storage. Prepare and analyze reports and share with appropriate team members. Contribute to continuous improvement efforts for efficiency and effectiveness. Review reporting and monitor performance and contractual compliance. Act as internal contact and maintain key partner contacts database.