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IQRM Lead Development Rep - WORK FROM HOME

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💎 Seniority level: Entry, 2-5 years

📍 Location: USA

🔍 Industry: Marketing communications

🗣️ Languages: English

⏳ Experience: 2-5 years

🪄 Skills: Communication SkillsCustomer serviceData entrySales experienceLead GenerationCRM

Requirements:
  • High School diploma or equivalent is required; a college degree is preferred.
  • 2-5 years of customer-facing work experience.
  • Strong customer service orientation and excellent communication skills.
  • Effective time management and organizational skills.
  • Proficient in PC skills, including MS Suite.
  • Ability to communicate fluently in English.
  • Sales interest and ability with exceptional presentation skills.
  • Ability to handle stress and maintain professionalism.
Responsibilities:
  • Execute outbound engagement to prospective and existing clients through telephone and email.
  • Establish business relationships with customers and prospects.
  • Understand and meet individual customer needs and overcome objections.
  • Coordinate with sales representatives to set up meetings.
  • Document client interaction in CRM.
  • Promote company products and services.
  • Implement strategies for improved client engagement.
  • Maintain call volume standards and handle confrontational situations professionally.
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