Sr. Consultant, Data & Insights (Digital Gvmt. Platforms)

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Requirements:

• 8+ years of experience in digital marketing analysis preferably in a digital/social agency serving government or at a government agency.
• Mastery of digital-communications tools including the Granicus family of products.
• Experience and/or enthusiasm for working with government.
• Strong experience in managing simultaneous projects in a fast-paced environment.
• Demonstrated expertise in developing digital strategies and growing digital audiences.
• Excellent verbal and written communication skills.
• Ability to manage relationships with internal stakeholders.
• Familiarity with CRM solutions (SalesForce preferred) and project management software.
• BA/BS degree or equivalent.

Responsibilities:

• Directly ensure quality assurance of project deliverables including strategies, messaging, reporting, dashboarding, and presentations for all client projects.
• Mentor and coach practice area members, guiding them in their skills development and providing oversight and feedback.
• Lead GXG team members through internal trainings and external opportunities.
• Establish and track appropriate utilization metrics for GXG team members according to guidance from leadership.
• Strengthen and expand current and new GXG offerings based on customer feedback.
• Improve efficiency of cross-functional delivery by partnering with other teams.
• Support team members in managing project scope, timeline, and deliverables.
• Oversee cross-functional operations and contractors.
• Provide expertise as an adviser to team members and clients.
• Develop and manage strategic customer relationships.
• Represent Granicus in speaking roles and at conferences.
• Drive organic growth through a consultative approach with customers.
• Support the creation of success materials and thought-leadership content.