HomeCare Sales Specialist I (Phoenix, AZ / Remote / Bilingual / Call Center Environment))

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Requirements:

• 1+ year of proven sales experience.
• Ability to multitask, set priorities, and manage time effectively.
• Familiarity with CRM systems and practices.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Genuine care for customer interests.
• Optimistic and upbeat attitude.
• Self-motivating, independent, and possess an entrepreneurial spirit.
• Focused and persistent nature.
• Analytical and empathetic.
• Data-driven and goal-oriented.

Responsibilities:

• Engage potential patients and caregivers who are looking for more information about the FreedomCare program.
• Nurture interested individuals into signing up with FreedomCare.
• Collect and validate current information needed to sign up.
• Build sustainable relationships and engage customers by going the extra mile.
• Seize opportunities to improve the customer experience.
• Manage large amounts of inbound and outbound calls in a timely manner.
• Meet personal/team qualitative and quantitative targets.