Learning Administration Manager (Canada)

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Requirements:

• Ability to complete multiple tasks concurrently and deliver results under pressure.
• Good project, organization and time management skills.
• Strong relationship building and conflict negotiation abilities.
• Effective written and verbal communication capabilities, including presenting technical issues to non-technical audiences.
• Self-starter, capable of working independently and remotely when needed.

Responsibilities:

• Work as a Named Resource for a group of D2L customers in administering their Brightspace Learning Environment.
• Complete D2L training to become fully Brightspace Certified.
• Maintain and expand knowledge of the Brightspace Learning Environment and other D2L products.
• Leverage customer relationships to enhance internal processes for addressing customer needs.
• Own outcomes, focus on exceptional stakeholder experience, and challenge the status quo.