ApplySmall Group Team Manager
Posted about 1 month agoViewed
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💎 Seniority level: Manager, 10+ years
📍 Location: California
🔍 Industry: Benefits brokerage, healthcare
🏢 Company: Nava👥 51-100💰 $1,005,250 6 months agoHealth CareHealth DiagnosticsSex Tech
⏳ Experience: 10+ years
🪄 Skills: LeadershipData AnalysisClient relationship managementMarket Research
Requirements:
- 10+ years of experience in benefits consulting or a related field.
- Deep knowledge of the California small group market, carriers, products, and technical solutions.
- Proven ability to manage a team of client success professionals.
- Demonstrated success in building and maintaining executive-level relationships.
- Exceptional ability to present to executive-level client audiences and communicate strategic insights.
Responsibilities:
- Provide comprehensive oversight of the small group client portfolio, ensuring seamless delivery of services and driving client retention and satisfaction.
- Inspire, coach, and mentor a high-performing team of Client Managers and Benefits Analysts.
- Develop and implement efficient processes, tools, and workflows to elevate team performance.
- Guide the team in designing and executing annual service plans and long-term client growth plans.
- Utilize data analytics to monitor book performance and inform strategic decisions.
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