Small Group Team Manager

Posted 3 days agoViewed

💎 Seniority level: Manager, 10+ years

📍 Location: California

🔍 Industry: Benefits brokerage, healthcare

⏳ Experience: 10+ years

🪄 Skills: LeadershipData AnalysisClient relationship managementMarket Research

10+ years of experience in benefits consulting or a related field.
Deep knowledge of the California small group market, carriers, products, and technical solutions.
Proven ability to manage a team of client success professionals.
Demonstrated success in building and maintaining executive-level relationships.
Exceptional ability to present to executive-level client audiences and communicate strategic insights.

Provide comprehensive oversight of the small group client portfolio, ensuring seamless delivery of services and driving client retention and satisfaction.
Inspire, coach, and mentor a high-performing team of Client Managers and Benefits Analysts.
Develop and implement efficient processes, tools, and workflows to elevate team performance.
Guide the team in designing and executing annual service plans and long-term client growth plans.
Utilize data analytics to monitor book performance and inform strategic decisions.