Senior Community Relationship Manager - English & French Speaking

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Requirements:

• Fluent in English and French.
• Experience working cross-functionally with various stakeholders.
• Strong relationship-building and communication skills.
• Ability to take initiative, work independently, and prioritize tasks.
• Strong analytical and problem-solving skills.
• Familiarity with community platforms and tools like Facebook groups, Salesforce, Google Suite, and Apple OS is advantageous.
• Interest in hospitality and tourism in Canada and North America.

Responsibilities:

• Work closely with cross-functional teams to support the Canadian host community.
• Recruit and onboard Community Leaders, ensuring they are set up for success.
• Provide ongoing support and resources to Community Leaders and manage communication.
• Track and report on performance of host community clubs and provide insights to improve engagement.
• Educate hosts on product changes and gather feedback for improvements.