Global Channel Operations Specialist

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Requirements:

• 2+ years of channel sales support or relevant experience.
• Basic project management skills.
• Content creation and training skills.
• Strong proficiency in CRM systems (e.g., Salesforce).
• Good technical capabilities and sales skills.
• Strong interpersonal skills with a team-oriented mindset.
• Strong written and verbal communication skills.
• Strong computer skills, with a preference for Google Suite.
• Willingness to travel 25% of the time.

Responsibilities:

• Create partner-oriented sales and marketing collateral to facilitate channel sales.
• Manage the calendar of partner-focused events, campaigns, and special promotions.
• Ensure compliance with company policies and partner agreements.
• Identify, plan, and uncover training opportunities for sales and engineering representatives within partner organizations.
• Ensure accurate and timely updates in Salesforce on activities and issues.
• Identify and implement improvements to streamline channel operations tools and workflows.
• Triage requests from internal and external partners and route them to appropriate resources.
• Align closely with Channel Sales Teams, Marketing, Product Management, and Legal on strategic initiatives.
• Manage Partner Portal access, content, and training.
• Participate as part of the Channels team to achieve or exceed revenue targets.
• Travel to customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company.