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VIP Manager

Posted about 1 month agoInactiveViewed

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💎 Seniority level: Manager, Experience as a VIP manager

📍 Location: Malta

🔍 Industry: IGaming

🏢 Company: The Mill Adventure👥 11-50InternetGamingInformation TechnologySoftware

🗣️ Languages: English

⏳ Experience: Experience as a VIP manager

🪄 Skills: CollaborationComplianceReportingRelationship management

Requirements:
  • Experience dealing with streamers and/or marketing partners.
  • Experience as a VIP manager.
  • Talent in building relationships and brand engagement.
  • Experience working with streamers, forums, and communities.
  • Meticulous attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work on your own initiative.
  • Willingness to work flexible hours and be available on-call.
Responsibilities:
  • Build and maintain strong relationships with VIP players by providing personalized support.
  • Monitor player account activity to identify trends and tailor promotions.
  • Develop VIP retention strategies to maximize player lifetime value.
  • Serve as the primary contact for VIP players for issue resolution.
  • Assist with managing partnerships with streamers.
  • Collaborate with internal teams to develop campaigns specific to VIPs and streamers.
  • Provide performance reports on players and streamers with actionable insights.
  • Ensure compliance with regulatory and responsible gaming standards.
  • Support the planning and execution of streamer promotions.
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