Enterprise Account Manager (Remote - US)

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💎 Seniority level: Manager

📍 Location: United States

🔍 Industry: Employee experience and workforce communications technology

🪄 Skills: Account ManagementRelationship managementSales experienceCustomer SuccessSaaS

Requirements:

Proven record managing relationships at scale.
Experience driving renewals and expansions in a SaaS technology company.

Responsibilities:

Serve as the primary owner of a set book of existing customers.
Work closely with clients to ensure they achieve their goals.
Build relationships with executives at client organizations.
Drive customer retention and expansion from implementation through renewal.
Combine sales, relationship management, and customer satisfaction.