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District Manager, OnStar & Loyalty - Indianapolis, IN

Posted 17 days agoViewed

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💎 Seniority level: Manager, 2+ years

📍 Location: United States of America

🔍 Industry: Automotive

🏢 Company: careers_gm

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Data AnalysisCommunication SkillsCustomer serviceMicrosoft OfficeTime ManagementCoachingRelationship buildingTrainingTroubleshootingSales experience

Requirements:
  • 2+ years in sales and customer service.
  • Experience with automotive dealerships or OEMs beneficial.
  • Understanding of audience communication.
  • Willingness to work flexible hours including weekends and holidays.
  • Proficient in Microsoft Office programs.
  • Comfortable with technology and subscription services.
  • Excellent oral and written communication skills.
  • Ability to travel 60 to 70 percent of the time.
Responsibilities:
  • Clearly communicate benefits of OnStar to dealerships.
  • Establish relationships with dealers as a trusted advisor.
  • Act as a liaison between OnStar and assigned dealerships.
  • Conduct training for dealer personnel on OnStar products and services.
  • Analyze sales performance and identify improvement opportunities.
  • Monitor metrics to ensure goals are met.
  • Resolve dealer-customer satisfaction issues.
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