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Software & Services Solutions Engineer, CRM

Posted 6 days agoViewed

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💎 Seniority level: Middle, 1-2 years related experience

📍 Location: USA, Canada

💸 Salary: 73526.0 - 110290.0 USD per year

🔍 Industry: Software, CRM

🏢 Company: Unbounce👥 101-250💰 $38,297,612 Series A over 4 years ago🫂 Last layoff over 2 years agoSales AutomationBig DataCloud ComputingLead GenerationSalesEnterprise SoftwareMarketing Automation

🗣️ Languages: English

⏳ Experience: 1-2 years related experience

🪄 Skills: Project ManagementExcel VBAJavaJavascriptREST APITroubleshootingCRMDebugging

Requirements:
  • Possess a BA/BS in Engineering/IT related discipline and/or 1-2 years related experience.
  • Proven ability to read, write, troubleshoot and debug code proficiently.
  • Knowledge of web application development (Java and/or JavaScript) and experience with API technologies (Java, JavaScript, XML, JSON).
  • Familiarity with AWS Lambda.
  • 5+ years in a customer-facing role.
  • Advanced Microsoft Excel skills / VBA.
Responsibilities:
  • Support pre-sales scoping and act as a technical mentor for clients.
  • Prepare Statements of Work (SOW) and deliver within SLA guidelines.
  • Project manage all professional services projects from kickoff to UAT.
  • Lead implementation efforts for multiple projects.
  • Meet with clients' business users to discuss software functionality.
  • Collaborate with clients' technical team to facilitate integration.
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