Inside Sales Manager

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Requirements:

• 5+ years of sales experience required.
• 1+ years of sales team management experience preferred.
• Experience with CRM suites like Salesforce, HubSpot, or Freshsales.
• Experience with sales engagement tools like Reply.io or Outreach.io.
• Experience in SAAS/IT sales is a significant advantage.
• Focused on numbers and data-driven.
• Excellent communication skills, both verbal and written.

Responsibilities:

• Interview, hire & lead training for new inside sales associates.
• Set and monitor quarterly sales targets.
• Manage key metrics such as close rate and repeat customer rate.
• Conduct regular 1-1s and coach team members to enhance performance.
• Implement performance improvement plans for low-performers.
• Manage escalations as necessary.
• Lead by example on work ethic and performance.