Senior Support Engineer

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Requirements:

• Expert knowledge of MariaDB or MySQL Server and related tools.
• Strong knowledge of SQL and query optimization.
• Linux Sysadmin experience.
• Strong knowledge of database design, administration, and architecture.
• Proficient with multiple backup solutions.
• Very strong troubleshooting and problem-solving skills.
• Excellent written and spoken English communication skills.

Responsibilities:

• Deliver expert-level technical support services to worldwide customers across the entire portfolio of MariaDB supported products.
• Support services range from software usage and best practices to service restoration and performance tuning.
• Utilize advanced troubleshooting skills and creative problem-solving capabilities.
• Work autonomously to ensure customer success in a complex technology landscape.