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Customer Service Representative Bilingual Spanish

Posted 14 days agoViewed

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💎 Seniority level: Entry

🔍 Industry: Customer service

🏢 Company: Computer Generated Solutions👥 5001-10000Enterprise Resource Planning (ERP)SaaSSoftware

🗣️ Languages: Spanish, English

Requirements:
  • Must be fluent in Spanish.
  • You have a High School diploma or GED.
  • You know how to juggle multiple tasks at the same time.
  • You have good listening skills and professional phone etiquette.
  • Ability to read and follow instructions for specific customer resolution tasks.
  • Basic knowledge working with computers in a work environment.
Responsibilities:
  • Answer incoming customer inquiries.
  • Data Entry to record customer information within the customer service database.
  • Engage with clients in a friendly and professional manner while actively listening to their concerns.
  • Offer support and solutions to customers in accordance with the company's policies and call guidelines.
  • Other duties as requested.
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