Executive Assistant Team Lead

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Requirements:

• 2+ years of experience as an Executive Assistant or in a similar role, with team management experience.
• Strong organizational, communication, and interpersonal skills.
• Proven ability to develop and implement processes effectively.
• Proficiency in CRM and project management tools (e.g., Salesforce, Monday.com).
• Experience mentoring and motivating a team.

Responsibilities:

• Guide and mentor our team of EAs to exceed quality standards.
• Review schedules and manage communication to provide clients valuable time.
• Monitor client happiness through regular check-ins and feedback.
• Create and update streamlined playbooks for tools like Salesforce and Notion.
• Continuously refine service delivery for efficiency and anticipate client needs.