Portuguese Speaking Social Media Moderator - Athens (Remote in Greece)

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Requirements:

• Fluency in Portuguese and proficiency in English are required.
• Strong written and verbal communication skills in both Portuguese and English.
• Prior experience in social media moderation or customer service roles is preferred.
• Thorough understanding of social media platforms and their community guidelines.
• A self-motivated individual with the ability to work independently in a remote environment.
• Excellent problem-solving skills with a proactive approach to challenges.
• Experience with content management systems and moderation tools is a plus.

Responsibilities:

• Moderate user-generated content across various social media platforms, ensuring compliance with community guidelines.
• Engage with users by responding to comments and inquiries in a timely and professional manner.
• Identify and report inappropriate content, providing constructive feedback to enhance moderation practices.
• Stay informed about the latest social media trends to enhance community engagement strategies.
• Collaborate with the team to develop effective content strategies and promotional activities.
• Assist in executing social media campaigns and community initiatives.
• Analyze engagement metrics to evaluate moderation effectiveness and suggest improvements.