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Contact Center Agent- Remote UT

Posted 9 days agoViewed

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💎 Seniority level: Entry, 1+ years

📍 Location: Utah, United States

💸 Salary: 16.0 - 17.0 USD per hour

🔍 Industry: Insurance

🏢 Company: SmartFinancial👥 251-500E-CommercePrice ComparisonInsurTechInsurance

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: Communication SkillsCustomer serviceMultitaskingRelationship buildingSales experienceComputer skills

Requirements:
  • Must live in Utah.
  • 1+ years of sales experience preferred.
  • Fast-paced call center experience is a plus.
  • Strong phone, computer, and communication skills.
  • Self-motivated and independent.
  • Ability to build rapport with customers in a fast-paced environment.
Responsibilities:
  • Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
  • Develop a thorough understanding of our product offerings to address customer inquiries effectively.
  • Encourage the customer to receive a competitive quote from a licensed agent.
  • Engage in warm calling strategies to build rapport with potential clients.
  • Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.
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