Account Enabler

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Requirements:

• Strong customer service or client support background with effective communication.
• Experience in handling data and reporting with attention to detail.
• Proven experience in cross-functional teamwork.
• Eagerness to learn and grow within a dynamic environment.
• Desire to progress into an Account Manager role.
• Ability to build trust and strong relationships with clients.

Responsibilities:

• Assist Senior Account Managers in developing client relationships, resolving platform issues, and providing ongoing platform support.
• Help facilitate client trainings to increase product adoption.
• Aid in the onboarding process for new clients, ensuring a smooth transition and understanding of products and services.
• Own and facilitate the client data permissioning process.
• Assist in leveraging Salesforce reports for data accuracy and tracking activities.
• Collaborate with senior AMs and cross-functional teams to support account strategies.