Spanish Speaking Social Media Moderator - Athens (Remote in Greece)

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Requirements:

• Fluency in Spanish and English, both written and spoken.
• Experience in social media moderation, community management, or a related field is preferred.
• Strong understanding of various social media platforms and effective user engagement techniques.
• Excellent communication skills and attention to detail.
• Ability to handle sensitive issues with professionalism and tact.
• Familiarity with content moderation tools and analytics software.
• Self-discipline and strong organizational skills to manage tasks efficiently in a remote work environment.

Responsibilities:

• Moderate user-generated content, ensuring compliance with community guidelines and promoting a positive online environment.
• Engage with users by responding to comments and inquiries in a professional and timely manner.
• Identify and escalate any inappropriate content or user behavior to maintain community standards.
• Stay informed on trends and topics relevant to the Spanish-speaking community to enhance engagement efforts.
• Work collaboratively with the content team to develop and implement effective social media strategies.
• Analyze engagement metrics and prepare reports to support ongoing content moderation initiatives.
• Keep updated on best practices for social media moderation and community management.