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NetCredit Customer Service Representative (Remote)

Posted 29 days agoViewed

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💎 Seniority level: Entry, At least one year of call center experience

📍 Location: Arizona, Iowa, Idaho, Illinois, Indiana, Minnesota, Missouri, New Mexico, Nevada, Utah, Wisconsin, Wyoming

🔍 Industry: Financial technology

🏢 Company: Enova International👥 501-1000💰 $500,000,000 Post-IPO Debt 6 months agoFinancial ServicesFinance

🗣️ Languages: English

⏳ Experience: At least one year of call center experience

🪄 Skills: Customer serviceMultitaskingExcellent communication skills

Requirements:
  • At least one year of call center experience.
  • Excellent communication skills for effective customer interaction.
  • Independent problem-solving capabilities.
  • Strong multitasking abilities to handle multiple priorities.
  • Skill in deescalating complex customer interactions in a fast-paced environment.
Responsibilities:
  • Answer inbound calls from customers to service questions.
  • Educate customers on products and services.
  • Provide support for payment processing and account-related tasks.
  • Communicate clearly and professionally with customers and team members.
  • Maintain accurate and up-to-date information for customer accounts.
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