Program Advisor - India

Posted 24 days agoViewed

💎 Seniority level: Entry, 1 - 5 Years

📍 Location: India

🔍 Industry: Education, career services

🗣️ Languages: English

⏳ Experience: 1 - 5 Years

🪄 Skills: Communication SkillsCustomer serviceTechnical supportCRMData management

BE (Preferably Computer Science), MCA preferred.
1 - 5 years of experience in a customer-facing or advisor role, preferably in education or career services.
Strong understanding of technical interview processes and preparation strategies.
Excellent communication skills, both verbal and written.
Ability to build rapport with customers and provide tailored support.
Experience with CRM software and managing candidate databases.

Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.
Providing guidance and support to candidates on course selection and prerequisites.
Effectively communicating product offerings and how they align with candidate goals.
Offering personalized strategies and resources to help candidates succeed.
Maintaining relationships with candidates throughout their preparation journey.
Tracking candidate progress and providing feedback for improvement.
Staying abreast of industry trends and interview processes to provide the most relevant advice.
Contributing to developing training materials and resources for candidates.