Dutch Speaking Social Media Moderator - Athens (Remote in Greece)

View full description

Requirements:

• Fluency in Dutch and proficiency in English are required.
• Strong written and verbal communication skills in both Dutch and English.
• Prior experience in social media moderation or customer service roles is preferred.
• Understanding of social media platforms and their community guidelines.
• A self-driven individual capable of working independently in a remote setting.
• Excellent problem-solving skills and a critical thinking mindset.
• Experience with content management systems and moderation tools is a plus.

Responsibilities:

• Moderate and manage user-generated content across various social media channels, ensuring compliance with community standards.
• Respond promptly and courteously to user inquiries, comments, and messages to encourage constructive interactions.
• Identify and report inappropriate content while providing feedback to improve moderation processes.
• Keep abreast of social media trends and community feedback to refine engagement strategies.
• Collaborate with the team to develop content strategies and enhance overall community engagement.
• Assist in executing social media campaigns and promotional strategies to drive user interaction.
• Analyze engagement metrics and user feedback to assess the effectiveness of moderation protocols and recommend improvements.